KPL DEI Strategic Plan
Kalamazoo Public Library initiated a Diversity, Equity, and Inclusion (DEI) strategic planning process in spring 2021 by hiring consultant Michelle Crockett, Chief Diversity Officer of Miller Canfield Law. The KPL Board of Trustees adopted the plan in January 2022 as a conceptual framework for DEI work going forward and advised that the library look to hire a contracted DEI officer.
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Goal 1: Recruit & Hire: DEI/Compliance Officer Goal
Goal
Recruit & Hire: DEI/Compliance Officer
- Contractor or Member of L-Team
- Reports directly to ED & provides monthly reports to KPL Board of Trustees in re: implementation of DEI Plan & Ombudsman duties
- Conducts Internal Investigations related to alleged discrimination; harassment; retaliation and any other DEI related concerns in collaboration with HR
- Serves as the Library’s Ombudsman
Implementation Steps
- Develop job description that includes preference for experience in DEI; HR; ethics; conducting internal investigations; development of and leading organization wide DEI initiatives; establishing metrics; building and maintaining strategic relationships; strong communication skills; cross cultural sensitivity; demonstrated leadership skills; demonstrated ability to build trust & integrity
- Post position – local & national job boards (e.g., Indeed; LinkedIn; DiversityFirst; Michigan Works; Kzoo County government website; KPL website)
- Establish process for reviewing resumes; letters of interest (Identify who will be charged with this task e.g., members of L-team; collaboration with KPL Board of Trustees)
- Establish Interview Process (identify interviewers; interview panels; questions that will be posed; evaluation tool that will be utilized)
- Conduct Interviews
- Hire most qualified candidate
Target Completion Date
- Within the first year of Plan adoption
Goal 2: Inclusion of DEI Plan Implementation in Annual Evaluation of ED
Goal
Inclusion of DEI Plan implementation in Annual Evaluation of ED
Implementation Steps
- Establish metrics which include the goals and timeline outlined in the approved DEI strategic plan by KPL Board of Trustees in collaboration with ED
Target Completion Date
- Within first year of Plan adoption
Goal 3: Creation of Annual Leadership/Mentorship Program
Goal
Creation of Annual Leadership/Mentorship Program
- Cohort of 8 to 10 employees representing all levels at KPL
- Quarterly meetings/sessions with members of L-Team; IT; Senior Librarians; Security; KPL Board of Trustees
- Develop understanding of KPL org structure; funding; unionized environment; internal policies
Implementation Steps
- Develop program contents & identify requisite and/or corresponding materials for each program session (with the understanding that program contents/focus may be tweaked in accordance with yearly cohort evaluations & assessment of KPL leadership
- Identify members of LTeam; IT; Senior Librarians; Security; KPL Board of Trustees who will meet with cohort during a given year
- Identify dates of each program session
- Establish criteria for selecting cohort participants in a given year
- Allow cohort to evaluate the program each year
Target Completion Date
- Within first year of Plan adoption
Goal 4: Review & Update Internal Policies related to Discrimination; AntiHarassment; Retaliation; and Complaint Procedure
Goal
Review & Update Internal Policies related to Discrimination; AntiHarassment; Retaliation; and Complaint Procedure
- Ensure legal compliance
- Align policies with DEI Plan
Implementation Steps
- Engage legal counsel to assist with review and updating of policies
- Provide organizationwide training on updated policies once approved
- Implement new policies
Target Completion Date
- Within first year of Plan adoption
Goal 5: Review & Revise Performance Evaluations for all KPL Staff
Goal
Review & Revise Performance Evaluations for All KPL Staff
Implementation Steps
- Review all evaluation tools to ensure any bias is eliminated via the utilization of objective metrics that are commensurate with duties/responsibilities and expectations for each KPL position
- Revise evaluation tools as necessary
- Provide training to supervisors responsible for conducting annual performance evaluations
- Consistently conduct annual evaluations for all staff
Target Completion Date
- Within first year of Plan adoption
Goal 6: Continued Consistent Utilization of the Racial Equity Assessment Tool for Programming & Policy-Related Decisions
Goal
Continued consistent utilization of the Racial Equity Assessment Tool for Programming & Policy-related decisions
Implementation Steps
- Periodically review Racial Equity Assessment Tool to assess applicability and success of utilizing said tool
Target Completion Date
Goal 7: Creation of Employee Resource Groups
Goal
Creation of Employee Resource Groups:
- Disability
- ARTT
- LGBTQ+
- Parental
- Generational
Implementation Steps
- DEI/Compliance Officer notifies/informs employees of the creation of these groups & encourages voluntary participation
- Inaugural meetings are convened via assistance from DEI/Compliance Officer
- ARTT will establish “Lunch & Learns” on the topic of race equity & will debrief with KPL staff upon completion of ERACCE training
- Groups meet monthlyprovide support to members & develop recommendations for initiatives & training that are provided to DEI/Compliance Officer
Target Completion Date
- Within first year of Plan adoption
Goal 8: Mandatory Race Equity Training for all KPL Staff
Goal
Mandatory Race Equity Training for all KPL Staff
- Provide a foundation and common language for all staff in re: race equity with the goal of identifying race; ethnic; cultural annual training for employees beyond 2024
Implementation Steps
- Coordination & Collaboration with Eliminating Racism & Creating/Celebrating Equity (ERACCE) to establish a specific training schedule such that all KPL staff can be trained
Target Completion Date
- Within the first two years of Plan adoption
Goal 9: Mandatory Training for KPL Staff with Hiring & Recruiting Responsibilities
Goal
Mandatory Training for KPL Staff with Hiring & Recruiting Responsibilities
- Establishing Do’s & Don’ts related to hiring and recruiting (from legal and DEI best practices perspective, which includes but is not limited to compliance with MI’s AntiAffirmative Action Constitutional Amendment)
- Understanding and eliminating bias in all hiring and recruiting processes
Implementation Steps
- DEI/Compliance Officer will identify a trainer or trainers to provide this training for staff
- Training will be conducted either virtually or in-person
- DEI/Compliance Officer will establish a schedule to ensure training take place bi-annually for staff charged with these responsibilities beyond 2024
Target Completion Date
- Within first year of Plan adoption
Goal 10: Establish an Accessibility Plan
Goal
Establish an Accessibility Plan
Implementation Steps
- Create gender neutral bathrooms in all KPL locations; Partner with State of Michigan and disability organizations to assist with the buildout in accordance with established protocols/best practices
- Ongoing focus on tech accessibility
- Continue to follow the Disability Networkprepared site accessibility audit and report out on updates and improvements.
Target Completion Date
- Within first two years of Plan adoption (creation of gender-neutral bathrooms)
- All other implementation steps & overarching goal will be completed throughout the 3-year Plan
Goal 11: Mandatory Disability & LGBTQ Training for all KPL Staff
Goal
Mandatory Disability & LGBTQ Training for all KPL Staff
Implementation Steps
- DEI/Compliance Officer will identify a trainer or trainers to conduct these trainings in collaboration with ERG groups
- DEI/Compliance Officer will establish a schedule for ongoing trainings on these topics
Target Completion Date
- Within the first two years of Plan adoption
Goal 12: Provide a Floating Religious Holiday for KPL Staff
Goal
Provide a Floating Religious Holiday for KPL Staff
Implementation Steps
- Include this benefit in KPL written policies & include that information as part of orientation/onboarding
Target Completion Date
- Within first year of Plan adoption
Goal 13: Continued Development of Programming that Engages & Incorporates Issues & Interests amongst all Generations
Goal
Continued Development of Programming that Engages & Incorporates Issues & Interests amongst all Generations
Implementation Steps
- DEI/Compliance Officer will work in collaboration with ERG groups; L-Team; and Library Staff’; and CAFÉ group to increase outreach & identify programming/outreach that is geared towards engaging patrons from all generations
Target Completion Date
Goal 14: Quarterly Report out on KPL Website in re: Progress on DEI Plan
Goal
Quarterly Report out on KPL Website in re: Progress on DEI Plan
Implementation Steps
- Creation of public-facing dashboard which includes, but will not be limited to, a tracking component in re: the status and/or attainment of DEI goals
Target Completion Date
Goal 15: Increase Representation of POC; Women; Members of the LGBTQ+ and Disability Community across all Levels of the Organization…
Goal
Increase representation of POC; women; members of the LGBTQ+ and disability community across all levels of the organization such that it aligns with overall population of Kalamazoo County & or City
Implementation Steps
- Continue partnering with organizations such as: Michigan Diversity Council; Disability Network; and OutFront Kalamazoo to establish wider recruiting/networking platform
- Continue participating in or host job fairs in underrepresented areas of the City/County as well as local colleges and universities
- Continue partnering with local schools and higher education to expose students to Library Science and KPL (more specifically); continue scholarship programs can also be strongly considered
- Identify additional initiatives that will help to improve outreach to various diverse populations
Target Completion Date