Frequently Asked Questions



Checking Items Out

  1. Get a free Kalamazoo Public Library resident card. 
  2. Download LibbyOverDrive’s newest app. 
  3. Sign up for an account through Libby using your KPL card and PIN.
  4. Browse our collection to find your next read.

 

Digital Collection

Category: Digital Collection

You can do this when you borrow a title. 

  1. After you tap Borrow, tap the underlined loan period on the confirmation page (before you tap Borrow again). 
  2. Change loan period to 7, 14, or 21 days
  3. The loan period you choose becomes your default, but you can change it later when you borrow a title again, if you wish.
Category: Digital Collection
  1. Find an ebook or audiobook with the Search box at the top or scroll down and tap Explore All Subjects.
    – Audiobooks will have a headphones icon.
  2. Tap a book cover, and then tap the Borrow button underneath title. Items are automatically downloaded to the app.
    – If it isn’t available, tap Place a Hold.
  3. Choose whether to Go to Shelf, to start reading or listening, or to Keep Browsing to check out more items.

 

Category: Digital Collection

KPL Resident Area borrowers have free access to a wide variety of digital content such as eBooks and eAudiobooks via Hoopla and OverDrive; eVideos via Hoopla; eMagazines via OverDrive; and eMusic via Hoopla and Freegal.

 

Visit our Digital Catalog to start browsing. 

  1. Get a free Kalamazoo Public Library resident card. 
  2. Download LibbyOverDrive’s newest app. 
  3. Sign up for an account through Libby using your KPL card and PIN.
  4. Browse our collection to find your next read.

 

Category: Digital Collection
  1. Tap Shelf in the lower right corner of app
  2. Tap Open Book to read, or Open Audiobook to listen
Category: Digital Collection

Most items can be renewed 3 days before they are due, if no one else is waiting for them. If you would like to renew:

  1. On the Shelf of your app, tap Manage Loan
  2. Tap Renew Loan and then confirm the action when prompted
Category: Digital Collection

Titles will automatically return at the end of checkout period. You may return titles early, though.

  1. On the Shelf of your app, tap Manage Loan
  2. Tap Return Loan to Library and then confirm the action when prompted
Category: Digital Collection

Open a section below to find help with a specific platform.

Category: Digital Collection
  1. Open Libby and from the home screen, click the Libby icon in the center at the bottom of the page.
  2. Under Your Libraries, click See Library Cards and then Add Another Card.
  3. Select Kalamazoo Public Library.
  4. Enter your new library card number.
  5. If you would like to transfer your current checkouts and holds from your old card to your new card, call 269-553-7845 or email [email protected]
Category: Digital Collection

KPL provides you with 15 new Instant Borrows at the start of each month. Instant titles are always immediately available – with no holds or waiting. 

You can borrow up to 10 Flex titles at any one time.

You can always get another Flex borrow by returning a Flex title you have checked out.

If no copies of a Flex title your library owns are available, you can place a Hold to reserve your place in line.

Category: Digital Collection

Checkout periods vary by media type:

  • Audiobooks 21 days
  • Comics 21 days
  • eBooks 21 days
  • Movies 72 hours
  • Music 7 days
  • Television 72 hours
Category: Digital Collection

OverDrive purchased RBdigital, therefore the library’s digital magazines are moving from RBdigital to OverDrive and its app, Libby. This includes 3000 magazines from around the world in many languages and popular titles like Us Weekly, The New Yorker, National Geographic, Rolling Stone, and Cook’s Illustrated. 

Category: Digital Collection

Freegal® is a free music service from your library. All you need is your library card number and PIN. Freegal offers access to about 15 million songs, including Sony Music’s catalog of legendary artists, and over 40,000 music videos. In total the collection is comprised of music from over 40,000 labels with music that originates in over 100 countries. There is no software to download, and there are no digital rights management (DRM) restrictions. Access to Freegal is limited to patrons of subscribing libraries. 

Category: Digital Collection

Hoopla digital partners with libraries to provide online and mobile access to eBooks, audiobooks, comics, music, movies, and TV. With hoopla and a valid library card, patrons can borrow, instantly stream, and download dynamic content via hoopla’s mobile app or www.hoopladigital.com 

Category: Digital Collection

Libby is a simplified app from OverDrive for borrowing ebooks and MP3 audiobooks. It is available for Android, iOS (iPhone/iPad/iPod touch), and Windows 10. The app does not offer all the functionality of the OverDrive app, but does have the features that are used the most.

 

Libby features: 

  • Read across devices – All your loans, notes, bookmarks, and reading progress sync across your devices.
  • Offline access – Download ebooks and audiobooks for offline reading, or stream them to save space.
  • Listen in your car – Enjoy audiobooks in your car through Apple CarPlay, Android Auto, or a Bluetooth connection.
  • Send to Kindle – If you prefer reading on your Kindle, Libby can send your library books to it. 
Category: Digital Collection

MeLCat is an online catalog service that allows patrons of participating libraries to borrow materials – books, movies, music, and more – from all over Michigan and have them delivered to their home library. 

Category: Digital Collection

OverDrive is a free service offered by your library that lets you borrow digital content (like eBooks and Audiobooks) anytime, anywhere. Every OverDrive collection is slightly different because each library or school picks the digital content they want for their users.

All you need to get started with free digital content from your library or school is a library card or student ID.

Category: Digital Collection

The explore tab at the top of page contains the links for the Digital Catalog. 

Find eBooks and eAudiobooks via Hoopla and OverDrive; eVideos via Hoopla; eMagazines via OverDrive; and eMusic via Hoopla and Freegal.

 

Visit our Digital Catalog to start browsing. 

Category: Digital Collection

If you changed your library card number or PIN since the last time you borrowed a title from Hoopla or you are getting this error:

Oops, there seems to be an issue with your Hoopla account

Please visit your Hoopla library settings and verify your library card and PIN.
If you still have issues, please call 269-553-7800 for support.

Category: Digital Collection

If you are getting this error message: “This username / password combination does not exist,” try resetting your password by clicking “Don’t remember your password?” Hoopla will send you a reset link via email if necessary. If you have tried a reset and are still unable to login, contact the library at (269) 553-7800 

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