Book
2 of 2 Copies Available
- CENTRAL: Second Floor
- OSHTEMO: Adult Stacks
If I understood you, would I have this look on my face? : my adventures in the art and science of relating and communicating
Edition
First edition.
Publication Information
New York : Random House, [2017]
Physical Description
xviii, 213 pages ; 25 cm
Contents
- Relating: it's the cake
- Theater games with engineers
- The heart and head of communication
- The mirror exercise
- Observation games
- Making it clear and vivid
- Reading minds: Helen Riess and Matt Lerner
- Teams
- Total listening starts with where they are
- Listening, from the boardroom to the bedroom
- Training doctors to have more empathy
- My life as a lab rat
- Working alone on building empathy
- Dark empathy
- Reading the mind of the reader
- Teaching and the flame challenge
- Emotion makes it memorable
- Story and the brain
- Commonality
- Jargon and the curse of knowledge
- The improvisation of daily life.