Book 1 of 1 Copy AvailableCENTRAL: Second Floor Log In to Place HoldAdd Author AlertMore Details Words that work : it's not what you say, it's what people hearAuthorFrank I LuntzCall Number320.973 L964 (CEN)Browse similar titles by call numberEdition1st ed.Publication InformationHyperion,Physical Descriptionxxiii, 324 p. ; 24 cm.NotesIncludes index.SubjectsAdvertising, Political.Search forAll formatsAudiobooksBooksLibrary of ThingsMagazinesMusicVideoseAudiobookeBookseLearningeMagazineseMusiceVideosSearch byKeywordAuthorSeriesSubjectTitleEnter a search termClear searchUse the classic catalog