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Manager's guide to motivating employees

Call Number

  • 658.314 B8864 (CEN)

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Edition

2nd ed.

Publication Information

New York : McGraw-Hill, c2011.

Physical Description

xvii, 219 p. : ill. ; 23 cm.

Notes

Includes index.

Contents

  • Set expectations to avoid performance issues
  • The 4-step model to getting performance management right every time : start where you are
  • Communicate clearly and often
  • Accelerate performance success : from 0 to 60 with real situations
  • How managers can be proactive (and not reactive) with performance : make a plan and do it!
  • 30 starters for tough performance conversations : waiting and hoping won't cut it
  • Managing performance in today's dynamic workplace
  • Coach and develop : case studies, templates and tools
  • Measuring performance to spot problems early
  • Using the strategies successfully in your organization.