Manager's guide to motivating employees
Edition
2nd ed.
Publication Information
New York : McGraw-Hill, c2011.
Physical Description
xvii, 219 p. : ill. ; 23 cm.
Series
Notes
Includes index.
Contents
- Set expectations to avoid performance issues
- The 4-step model to getting performance management right every time : start where you are
- Communicate clearly and often
- Accelerate performance success : from 0 to 60 with real situations
- How managers can be proactive (and not reactive) with performance : make a plan and do it!
- 30 starters for tough performance conversations : waiting and hoping won't cut it
- Managing performance in today's dynamic workplace
- Coach and develop : case studies, templates and tools
- Measuring performance to spot problems early
- Using the strategies successfully in your organization.