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Book

Leading with emotional intelligence : hands-on strategies for building confident and collaborative star performers

Call Number

  • 658.314 N137 (CEN)

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Publication Information

New York : McGraw-Hill, c2011.

Physical Description

xxii, 340 p. : ill. ; 24 cm.

Contents

  • Introduction: why emotional intelligence?
  • Are you a star performer or just average?
  • Leadership skill gap
  • How can leadership help at this time?
  • EQ, IQ, or technical expertise?
  • The four areas of emotional intelligence
  • Profiles of star performers
  • Lack of self-control and the inability to delay gratification
  • Stretching strengths: going froom good to great leadership
  • Micro-initiatives: D.O.D. of great leadership
  • Taking the EI star profile assessment
  • Are you or your boss debilitating?
  • Taking the derailer detector
  • Strategic use of strengths
  • Star performer action plan
  • Emotional self-control tools and strategies
  • What is the emotional self-control competency?
  • Emotional intelligence research examples
  • Where did my IQ go?
  • Famous fallen star hijacks
  • The coach's corner: 8 strategies for emotional self-control
  • Star performer action plan
  • Self-confidence tools and strategies
  • What is the self-confidence competency?
  • Emotional intelligence research examples
  • Star profile: Henrik Fisker, CEO, Fisker Coachbuild, LLC
  • 10 secrets & current practices of Henrik Fisker--Star performer
  • The coach's corner: 10 strategies for self-confidence
  • Star performer action plan
  • Teamwork and collaboration tools and strategies
  • What is the teamwork and collaboration competency?
  • Emotional intelligence research exampes
  • Star profile: Paulette Jones, Director of Technical and Strategic Business Development, NMB Technologies Corporation
  • 10 secrets & current practices of Paulette Jones--star performer
  • The coach's corner: 23 strategies for teamwork and collaboration
  • Experiential teambuilding exercises
  • Star performer action plan
  • Developing others tools and strategies
  • What is the developing others competency
  • Emotional intelligence research examples
  • Star profile: Mark French, University of California at Santa Barbara *UCSB) retired head coach, women's basketball team
  • 13 secrets & current practices of Mark French--star performaer
  • The coach's corner: 11 strategies for developing others
  • Star performer action plan
  • Communication and empathy tools and strategies
  • What is the communication competency?
  • Emotional intelligence research examples
  • Star profile: John Davies, CEO and Founder, Davies Public Relations
  • 11 secrets & current practices of John Davies--star performer
  • The coach's corner: 12 strategies for ehancing communication and empathy
  • Star performer action plan
  • The game plan
  • The plays
  • Keeping score: your leadership scorecard.

Subjects