NOTICE: Kalamazoo Public Library is currently experiencing an interruption with our YouTube channel. We are working to resolve the issue and hope to have access restored soon. We appreciate your patience.

Product Management: Customer Development

Summary

Learn how to leverage the customer development process to quickly and cheaply find out what your customers really need—and, in turn, design products that they'll love.

Great products are built from a strong understanding of customer needs. As a product manager, you're tasked with identifying those customer needs so that you're able to direct the creation of products that make your customers' lives a bit easier. In this course, discover how to leverage the customer development process to validate your assumptions and create products customers will truly love—without spending all your precious time or money. Learn how to craft your own problem hypothesis, perform user research, create surveys and analyze the results, and conduct effective user interviews. This course is part of a Professional Certificate from Aha!.

Subjects

Added Authors

linkedin.com (Firm)