CLOSURE: Central Library will be closed Tuesday, July 21, through Saturday, July 25, while emergency repairs are made to the building’s cooling system. We expect to reopen Monday, July 27. Click for more details on holds, program schedules, and returns during the closure. 

Notice of Public Meeting: Kalamazoo Public Library Board of Trustees | July 27 | 5:30 pm | Central Library/Van Deusen Room. The packet of information for the meeting can be found on the library’s website. 

NOTICE: Due to a power outage, Oshtemo Branch Library is closed Tuesday, July 21 until further notice.  

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Speak or Listen: Navigating Conversational Dynamics

Summary

Discover the art of conversation by learning when to speak, listen, and effectively engage in any dialogue.

Effective communication is essential for successful relationships and professional growth. This course, led by expert facilitator Michaud Garneau, covers the key aspects of conversational dynamics, from understanding psychological triggers to navigating the use of tone and body language. Learn how to craft clear messages, employ active listening, and manage conflicts effectively. After this course, you will be able to adapt and integrate communication techniques for better relationships at work.

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