CLOSURE: Central Library will be closed Tuesday, July 21, through Saturday, July 25, while emergency repairs are made to the building’s cooling system. We expect to reopen Monday, July 27. Click for more details on holds, program schedules, and returns during the closure. 

Notice of Public Meeting: Kalamazoo Public Library Board of Trustees | July 27 | 5:30 pm | Central Library/Van Deusen Room. The packet of information for the meeting can be found on the library’s website. 

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How to Win Trust and Connect Masterfully

Summary

Learn powerful techniques and mindset shifts that help spark meaningful conversations, win trust, and build great relationships from author and broadcaster Riaz Meghji.

How is it that some conversations never break past the surface, while others spark an authentic connection in seemingly no time at all? In this audio-only course, human connection expert Riaz Meghji offers proven tips for facilitating interactions that energize and engage both sides. Riaz, the author of Every Conversation Counts, shares lessons learned as a live television host, including: how to ask better questions; why it’s critical to let go of your agenda; and ways to show that you care about the other person’s answers. Learn how to eliminate distractions (beyond just technology!) that prevent us from fully dialing in, and get tips for staying curious longer, listening more deeply, and building trust that helps others open up. Plus, hear meaningful, non-generic ways to follow up and build on the connection. This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.

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