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Core Leadership Foundations for New Restaurant Shift Leaders
Summary
Step into your new role as a restaurant shift leader with confidence. Learn how to manage responsibilities, motivate your team, and foster effective communication.
Become the leader your team relies on during peak hours. This course equips new restaurant shift leaders with tools and strategies for managing their new responsibilities, motivating their team, and fostering effective communication. Learn how to manage the transition from line worker to leader by differentiating responsibilities and building credibility, as well as perform a structured "hot-shot" shift walkthrough to spot challenges early. Develop the skills you need to maintain trust and performance while delivering constructive feedback to individuals who were formerly your peers. Explore techniques for planning motivational pre-shift huddles that engage and focus your team. By the end of this course, you will be equipped to lead with confidence, establish clear expectations, and help to maintain high team performance while reducing turnover. This course was created by ARQ LONDON. We are pleased to host this training in our library.