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Agentforce Unlocked: Learning the Salesforce AI Service Platform
Summary
Learn about Agentforce, a new tool from Salesforce for customer service agentic development.
In this course, learn about Agentforce, a new tool from Salesforce for customer service agentic development. Instructor Swapnil Amin provides clear insights on what it is and is not for Salesforce users who are looking at migrating to this new tool. This a high-level introduction—without technical deep dives—covering Agentforce and its role within the Salesforce ecosystem.