eLearning
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Nano Tips for Dealing with a Difficult Customer with Richard Moore
Summary
This course shares how to navigate difficult conversations with customers and stakeholders while working.
Welcome to our Nano Tips series, where LinkedIn Learning creators deliver impactful lessons in literally seconds. In this course, Richard Moore offers tips and strategies for navigating difficult situations with customers and stakeholders. Get advice on thinking through scenarios, understanding the other perspective, choosing your language, using moments of humor, and more tips to use when difficult conversations arise at work.