NOTICE: Kalamazoo Public Library is currently experiencing an interruption with our YouTube channel. We are working to resolve the issue and hope to have access restored soon. We appreciate your patience.

Microsoft Dynamics 365 Administration: Customer Engagement Apps

Summary

Learn about managing Microsoft Dynamics 365 Customer Engagement apps for your organization.

In this course, Gini von Courter dives into administering a Microsoft Dynamics 365 enterprise account for customer engagement. Gini begins the course with an exploration of a newly installed Dynamics 365 environment and a walkthrough of the common configurations and settings. Gini goes on to discuss the tasks and functions required to administer and refine Dynamics 365 for Customer Engagement in an organization.

Subjects

Added Authors

linkedin.com (Firm)