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Feedback That Works: How to Build and Deliver Your Message

Year

2022

Language

PORTUGUESE

Publication Information

Center for Creative Leadership

Summary

Effective feedback, whether it's meant for your boss, your peers, or your direct reports, is built around three ideas. One, focus on the situation. Two, describe the other person's behavior you observed in that situation. And third, describe the impact that behavior had on you. The result is a message that is clear and that can inspire action and productive change

Subjects