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Book

2 Copies for in-library use

  • CENTRAL: Law Library
  • CENTRAL: Law Library [SUPPL. 2010]
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Access to utility service : regulated, de-regulated and unregulated utilities, deliverable fuels, and telecommunications

Call Numbers

  • LAW 343.091 H254 (CEN)
  • LAW 343.091 H254 SUPPL. 2010 (CEN)

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Edition

4th ed.

Publication Information

Boston, MA : National Consumer Law Center, c2008.

Physical Description

xxviii, 788 p. : ill. ; 28 cm.

Notes

Rev. ed. of: Access to utility service / Margot Saunders. 2nd ed. 2001.

Contents

  • Overview of regulated utilities and deliverable fuels
  • The regulations of telephone services and telecommunications
  • Right to utility service; security deposits
  • Tenant strategies to obtain service when landlord fails to pay utility
  • Metering issues: metering errors, master metering, sub-metering, pre-payment meters and advanced metering
  • Payment issues: payment, late charges, budget billing plans, and deferred payment plans
  • The Low Income Home Energy Assistance Program (LIHEAP)
  • Utility allowances in subsidized housing
  • Utility affordability programs: description and implementation
  • Weatherization
  • Termination of utility service
  • Bankruptcy issues: when either the consumer or landlord files for bankruptcy
  • Manufactured homes and utility service
  • Special due process and billing protections for municipal and REC customers.

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