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Overcoming the five dysfunctions of a team : a field guide for leaders, managers, and facilitators

Call Number

  • 658.4022 L563 (CEN)

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Publication Information

San Francisco : Jossey-Bass, c2005.

Physical Description

xiv, 156 p. : ill. ; 24 cm.

Summary

In this book, the author offers specific, practical guidance for overcoming the Five dysfunctions using tools, exercises, assessments, and real-world examples. He examines questions that all teams must ask themselves: Are we really a team? How are we currently performing? Are we prepared to invest the time and energy required to be a great team? Written concisely and to the point, this guide gives leaders, line managers, and consultants alike the tools they need to get their teams up and running quickly and effectively.

Contents

  • Why a field guide?
  • Section 1. Getting clear on the concept. The case for teamwork
  • A quick overview of the model
  • Two important questions
  • Section 2. Overcoming the five dysfunctions of a team. Overcoming dysfunction #1: building trust
  • Overcoming dysfunction #2: mastering conflict
  • Overcoming dysfunction #3: achieving commitment
  • Overcoming dysfunction #4: embracing accountability
  • Overcoming dysfunction #5: focusing on results
  • Section 3. Answering questions and anticipating problems. Common questions
  • Objections from participants
  • Obstacles to avoid
  • Section 4. Building the team. Team-building road map
  • The initial off-site
  • Tools and exercises in detail
  • Glossary of terms
  • Resources
  • Acknowledgments
  • About the author.

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