Digital Access For All

What is Digital Access For All?

The partnership, known as Digital Access for All (DAFA) was formed on April 2, 2020, to address Wi-Fi inequities in Kalamazoo, an issue that became more exacerbated during the executive order that closed public schools, libraries and many local businesses that used to serve as Wi-Fi providers for many families.

As part of the DAFA program, hotspots and services will be purchased for KPS students who currently don’t have access to the Internet. KPL will serve as the distribution point where eligible students can check out a hotspot using their OneCard, which already allows students to borrow books, movies, and more from the library.

Who qualifies for a hotspot?

Eligible recipients are those students/households that indicated a need for internet access in a Spring 2020 survey conducted by Kalamazoo Public Schools (KPS).  Those students will be notified by KPS prior to the distribution dates by mail and phone. Only one device per street address and residence will be permitted. Hotspots will be checked out to students for the entire school year on their OneCard.

To find out if you are on the eligible recipient list, call Kalamazoo Public Library at (269) 553-7955.

If you are not on the list, but believe you are eligible for a future distribution, please call Kalamazoo Public Schools at (269) 337-1129.

Where can I pick up the hotspot?

Eligible families will receive a postcard in the mail and an automated phone call. Please bring the postcard, along with your student’s OneCard or student ID, to one of the following locations:

After the three days of distribution occurs, eligible students who were not able to pick up their hotspot may do so at Central Library, beginning Thursday, August 20.

How do I get support for the hotspot?

Contact Kalamazoo Public Library tech help: (269) 553-7955 (available M–F 10am–6pm).

NOTE: KPL is not responsible for coverage or outage issues. The hotspot service provider is Sprint/T-Mobile.

SPEED: Average 4G LTE download speeds are between 6 – 8 Megabits per second (Mbps), with peak speeds of 25 Mbps on Sprint 4G LTE and over 100 Mbps on Sprint LTE Plus.


NOTE: for Chromebook support, contact Kalamazoo Public Schools tech help at (269) 337-0283 (available M–F 9am–5pm).

How do I use the hotspot?

  1. Hold the power button for 3 seconds.
  2. Once powered on, locate the hotspot on your device (name is CoolpadSurf_xxx).
  3. The 7-digit password to the mobile hotspot is located on the back cover.
  4. Once you enter the password and click okay you will be connected to the internet.

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