Although it is not the beginning of a new year, back-to-school still seems like the beginning of a new year to me. With this “new year” we are making some changes at the circulation area of Central Library.
The Circulation Desk will transition to a Customer Service Desk. We’ll handle library card registrations and account questions or problems at that desk. Staff will be at the checkout kiosk to help library users check out materials there.
There is a change at the checkout kiosks. We have eliminated locked cases for DVDs and CDs so the checkout process for those items is much easier….no more unlockers.
We hope this change will allow us to provide better customer service as we respond to the increase in circulation and the decrease in tax revenues.
Service Desk Changes